Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy
YOur payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Refund and Cancellation Policy for Rental Boats
- A cancellation received with greater than a 72-hour notice including for personal emergencies, will result in a 25% cancellation fee (maximum of $250). The cancellation fee will be deducted from the reservation fee. A refund of the balance will be issued to the credit card used to secure the reservation.
- A cancellation received with less than a 72-hour notice or a “no show” including for personal emergencies, will forfeit the entire reservation fee.
- Cancellation fees will be waived only if the following conditions exist on Lake Hartwell at the time of the rental: heavy rain lasting more than 45 minutes; lightning; tornado warnings; high wind advisories or any condition that Harbor Light Marina considers unsafe boating conditions.